
The advent of streaming services created an interesting tension in the late 2010s: Specifically, the focus on premium, ad-free services threatened to substantially shift viewer dynamics for ad-supported media, creating a split between “haves” and “have nots.” The marketing dynamics of streaming look very different if ads have essentially become a tax on lower-income households for content.
Fortunately, the rise of FAST services and ad-supported tiers over the last six years has reshaped the landscape again and averted that particular disaster. Nearly half of US subscribers used ad-tiered services last year, and while lower-income households lean on FAST services for budget reasons, higher-income appear to do so out of a desire to reduce subscription fatigue and because they just watch substantially more streaming media.

Higher-income households reported nearly double the number of ad-supported subscription services per household than those making less than $40K per year on average, with the share of ad-supported subscribers to key services - most notably Amazon Prime - remaining above 50% even among the wealthiest households. For affluent consumers, FAST and ad-supported services are more about optimizing spend rather than avoiding ads altogether. If there’s a limited amount of content on a given service, they’d rather just pay for it with ads.
FAST services still over-index to Hispanic and black viewership as well as lower-income households, of course. But the reality is more nuanced than that: Advertisers can still capture a large number of higher-income households through FAST services, as those households are both more likely to have more services and subscribe for a particular show or piece of content. It’s not about the platform in that regard, it’s about the content (and always was).

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